Four-stage AI readiness diagnostic

AI Readiness Snapshot

Choose the answer that best reflects live capability today, not what is planned. Honest answers are more useful than optimistic ones. Around 4 minutes.

1Current stage and operational footing

Where are you now?

These questions help identify your likely current stage and whether it appears stable enough to assess the next move seriously.

Q1. Which statement best describes your most advanced live AI use today?
Q2. How long has this level been stable in live operation?
Q3. Which statement best describes your current oversight model?
Q4. Which statement best describes your current data readiness?
2Next-stage readiness themes

How ready are you for the next stage?

Rate each statement from 1 to 5. The aim is to identify friction early, not to award yourself a flattering score.

1Not true yet
2Partly true
3Some live use cases
4Operating reliably
5At scale, well governed
Q5. Platform and integration

Our AI environment can reliably connect to the systems, tools, and workflows needed for the next stage of AI use.

Q6. Data and knowledge

We have the quality, structure, accessibility, and context needed for AI to act with confidence and consistency.

Q7. Governance and compliance

We have clear accountability, auditability, risk controls, and legal or regulatory approval for the next stage we are considering.

Q8. Process and operating model

The journeys, decisions, or workflows we want AI to handle are documented, standardised, and supported by exception handling.

Q9. Skills and organisational confidence

Leaders and teams understand the next stage, trust it appropriately, and have the skills to design, monitor, and improve it.

Q10. Measurement and investment

We track the right performance measures, and the funding and sponsorship exist to move beyond experimentation.

3Get your report

Where should we send your report?

We will email you a copy of your results and show them on screen instantly.

We will email you a copy of your results. No padding, no generic benchmark fluff — just a clear view of where the gaps are.

Instant readiness report

Your report will appear here after submission.

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Complete the form to generate the in-page report.

Current stage
Next transition
Readiness score
Top blocker

Interpretation

Your interpretation will appear here.

Confidence note will appear here.

Theme score snapshot

Priority gaps

    Next 90 days

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