Services
Everything your team needs to use AI well.
What we do
Four services, one outcome: AI that gets used
AI Readiness Scan
A short diagnostic that shows where your team stands and what to tackle first. Free.
- Clear, scored readiness report
- Prioritised next steps
- No cost, no obligation
AI Academy
Self-paced, instructional video courses your team works through around real CX work.
- CX-specific video modules
- Per-seat access for the whole team
- Progress tracking and certification
AI Consultancy
Growth and strategy plans that turn AI ambition into a roadmap you can execute.
- AI growth and strategy plans
- Vendor-neutral guidance
- Built for mid-market CX teams
Human + AI Design
We redesign how your people and AI share the work, so tools genuinely save time.
- Workflow and role redesign
- Agent-assist that helps, not replaces
- Adoption that sticks
How it works
A simple, low-risk path
Free AI Readiness Scan
Find out where you stand.
Free
Readiness Plan
A tailored plan with your priorities and next steps.
Paid
Workshops, Webinars, Consultancy & Academy
Train your team and put AI to work in real workflows.
Paid
Ongoing partnership
Questions
Service FAQ
Yes. It’s our first step with every team — a quick diagnostic and a clear set of next steps, at no cost.
Yes. Academy access is per-seat with group rates for whole teams. Get in touch and we’ll tailor it.
Both. We combine the online academy with live workshops depending on your team’s needs.
Customer-experience and contact-centre teams in mid-market companies (roughly 250–1,000 people) across the UK and EU.